operations-director - jn-062026-7032707
Operations Director
North West England, England Permanent View Job Description
The Operations Director will own and transform the end-to-end operating model for a rapidly scaling platform, taking full executive accountability for customer journey, service delivery, regulatory compliance and performance insight in a complex, high-volume environment. You will partner at ExCo level to industrialise operations, build enterprise-grade capability and infrastructure, and enable the business to scale significantly while maintaining a market-leading customer experience.